Employee Engagement Manager 3.4.0
Free Version
Publisher Description
NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:
Self-Service Scheduling, 24/7
Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.
Greater Schedule Control
Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!
Better Work-Life Balance
NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)
Terms of Use:
https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html
NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
Aug 4, 2023
Version 3.4.0
Introducing the new feature that allows users to see AHT and ACW. Connect with your workforce administrator for more information.
About Employee Engagement Manager
Employee Engagement Manager is a free app for iOS published in the Office Suites & Tools list of apps, part of Business.
The company that develops Employee Engagement Manager is NICE Ltd. The latest version released by its developer is 3.4.0.
To install Employee Engagement Manager on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2023-08-04 and was downloaded 6 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Employee Engagement Manager as malware if the download link is broken.
How to install Employee Engagement Manager on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Employee Engagement Manager is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Employee Engagement Manager is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
